At Gateway Village Property LLC ("Gateway Village", "we" or "us"), we understand that your privacy matters. We're committed to handling your personal information with care and transparency.

This Privacy Policy explains how we collect, use, and protect information gathered through our website and related digital properties. Here's what you'll find in this policy:

• What information we collect and how we use it

• Your choices about how your data is used

• How we protect your information from misuse

• Ways to update or correct your information

What Information Is Collected?

Website Analytics

When you visit our website, we automatically collect certain technical information such as your IP address, browser type, operating system, and which pages you visit. This data doesn't personally identify you—it simply helps us understand how people use our site so we can improve your experience.

Cookies

Our website uses cookies—small data files stored on your device that help us remember your preferences and improve your browsing experience. For example, cookies allow you to stay logged in between visits and help us understand which features are most valuable to you. The cookies we use don't contain any personally identifiable information about you.

Personal Information

To provide you with our services and communicate effectively, we need to collect some basic information from you. This includes details you provide when you contact us, make an inquiry, or request information—such as your name, email address, and phone number. We only collect this information when you voluntarily provide it to us.

Customer Reviews and Testimonials

We may feature testimonials and reviews from satisfied customers on our website. If we received feedback from you via email or other channels, you consent to our use of that feedback for promotional purposes by accepting our Terms of Use. Of course, if you ever want us to remove your testimonial or review, just reach out and we'll take care of it right away.

Information Collection, Use, and Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We will use your information to respond to you. We will not share your information outside of our organization, other than as necessary to fulfill your request (e.g., to process an order) or with service providers who assist us in operating our business.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

SMS/Text Messaging Consent and Communications

How We Obtain Your Consent: When you complete a contact form on our website and voluntarily check the SMS consent checkbox, you are providing your express written consent to receive text messages from Gateway Village Property LLC. The checkbox includes the following disclosure: "By providing your phone number you agree to receive informational text messages from Gateway Village Property LLC. Consent is not a condition of purchase. Message Frequency will vary. Msg & data rates may apply. Reply HELP for help or STOP to cancel."

Providing your phone number and checking the consent box is entirely optional and is not required to submit the contact form or to receive our services.

Types of Messages: If you opt in, you may receive informational text messages related to your inquiry, property information, appointment reminders, and customer service communications from Gateway Village Property LLC.

Message Frequency: Message frequency varies based on your interactions and inquiries with us.

Fees and Charges: Message and data rates may apply depending on your mobile carrier and plan. You are responsible for any fees charged by your carrier.

Opt-Out Instructions: You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. Upon receiving your STOP request, we will send you a confirmation message, and you will no longer receive SMS messages from us.

Help and Support: For assistance with our text messaging program, reply HELP to any message or contact us using the information provided on our website.

No Sharing of SMS Consent Data: Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Your Control Over Your Information

You're in control. You can opt out of future communications or request that we stop sending emails at any time by contacting us using the information provided in this policy. We respect your preferences.

Security

Protecting your information is a priority. We use industry-standard encryption to safeguard sensitive data transmitted through our website—you'll see the padlock icon in your browser when these protections are active.

Beyond online security, we limit access to your personal information to only those employees who need it to do their jobs, such as our customer service and billing teams. All systems storing your data are maintained in secure environments with appropriate safeguards in place.

Account Registration

If you choose to create an account with us, we'll ask for basic information like your name and email address so we can keep you updated about the services you're interested in. You're welcome to provide additional details like demographic information, but it's entirely optional.

Payment Information

When you make a purchase or payment, we'll need your contact information and payment details to process the transaction. We use this information solely for billing and fulfillment purposes. If there's any issue with your order, we'll reach out using the contact information you provided.

Third-Party Links and Services

Our website may include links to other websites or integrate with third-party services. Please note that we don't control these external sites, and this Privacy Policy doesn't apply to them. We encourage you to review the privacy policies of any third-party sites you visit, as their practices may differ from ours.

Surveys and Promotions

Occasionally, we may invite you to participate in surveys or promotional contests. Participation is always voluntary—it's entirely up to you whether you want to share the requested information. If you do participate, we may ask for contact details to notify winners or demographic information to help us better understand our community. Survey responses help us improve our services.

Other Disclosures

We may provide your personal information to third party service providers who work on behalf to provide some of the services and features of the Site and to help us communicate with the members of our Site. However, these service providers do not have any independent right to share this information (expect pursuant to a legal requirement such as a subpoena or warrant).

All categories mentioned above exclude text messaging opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of our text messaging services.

If our business is acquired or merged with another company, your information would transfer to the new owner, who would be bound by the commitments in this Privacy Policy.

While we implement strong security measures to protect your information, we cannot guarantee absolute security. We are not liable for unauthorized access or disclosure that occurs despite our reasonable precautions.

Other Limits to Your Privacy

When you click links to other websites or interact with third-party content, you're leaving our site and entering spaces we don't control. We recommend reviewing their privacy policies before sharing any personal information.

If we offer community features like forums, chat groups, or message boards, please remember that anything you post becomes public. This Privacy Policy doesn't protect information you choose to share publicly, so think carefully before posting personal details.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we'll post the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

Questions?

If you have any questions or concerns about this Privacy Policy or how we handle your information, please don't hesitate to contact us using the information available on our website.

© 2026 Gateway Village Property LLC. All rights reserved.